Shipping Policies

Due to very high demand and order volume and delayed flights, international orders can take up to 10 – 15 days to be delivered. However, most orders are delivered within 7 – 10 days.

AVERAGE SHIPPING TIMES

Location

Estimated Shipping Time

Australia

4 – 7
Business Days

Canada

7 – 15
Business Days

United States

7 – 15
Business Days

Europe

7 – 15
Business Days

Worldwide

7 – 15
Business Days

 

All orders will be dispatched from our warehouse within 1 – 3 business days. In peak periods please allow for up to 6 business days for dispatch.

SHIPPING DELAYS

Occasionally due to circumstances outside DMAC’S Card Houses control, delivery delays may occur.
If you believe there has been an issue with your delivery, please contact Customer Care (through our Help widget below, right) within 
14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf. Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre order policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.